IT Outsourcing and Managed services

IT Outsourcing and Managed Services

Our technological expertise enables us to hire and retain a highly skilled, highly motivated workforce, ensuring service excellence. Your organisation will gain cost advantage, resource efficiency, greater flexibility, and reduction of business risk. We strive to be a trusted resource and an integrated part of your organisation, allowing you to focus on your business and preventing you from worrying about Information Technology staff and support. Call today for more information and discover why Information Providers is the leading I/T Outsourcing provider in the midlands.

Benefits of the Information Providers Support Plan
  • Focus more on your core business
  • Reduce and control operating costs
  • Avoid "down time and "emergencies"
  • Cost-effective equipment procurement
  • Priority Service of other clients
  • 7-Day-a-Week Network Monitoring
  • Account and Project Management
  • Telephone Support
  • Reduced rates
  • Monthly Billing
Functional IT outsourcing

Information Providers provides a variety of functional and partial outsource options, including network server management, help desk support, application development, infrastructure support, program management, and database administration. Through functional outsourcing, clients can select key areas of technology to be managed by Information Providers. Our consultants can serve as an extension of your IT department or BE your entire IT department! Clients are ensured consistent levels of service and predictability of costs as agreed upon.

Complete IT Outsourcing

While many other IT companies write about comprehensive outsourcing, few have the infrastructure, dedicated staff and diverse support services to provide a complete outsourcing solution. Information Providers provides not only onsite and remote networking support, but Laser Printer Support and even onsite Computer Training. This allows you to focus on your core business without the challenge of keeping up with technology. We provide our clients with the services for a fully functional computing environment that manages all of your IT needs. This provides you with a single accountability and invoicing system. Ultimately, you are ensured consistent management of all business critical systems at predictable costs.

Outsourcing Services Provided:
  • Network and desktop
  • Help desk
  • Server management
  • Remote and mobile worker support
  • Network management
  • Desktop and network technologies deployment and migration
  • Server consolidation

Managed Services

Information Providers practices true "managed services" across all our client engagements, built on a strong foundation of technology, people, and processes. Proactive management and preventative maintenance of IT Systems over the traditional break-fix approach, enables us to minimize downtime and maintain a healthy network. Our overall "IT-as-a-Service" approach provides tremendous value and instant return on investment (ROI) for the enterprise.

Our Services
  • Windows Administration
  • Asset Inventory
  • Security Administration
  • Anti-Virus Management Management
  • Security Patch Management
  • Disk Cleanup & Defrag
  • Windows Event Log Monitoring
  • User Account Administration
  • Scheduler Server Restarts
  • Monthly Reporting
  • Quarterly Network Review
  • Microsoft / 3rd Party Application Support
  • Backup & Recovery
  • Database Management
  • Migration/Application Upgrades
  • Network Device Management
  • Linux Server Management

 

 

Technologies

Microsoft Exchange Small Business Server Database Management
Active Directory Microsoft Sharepoint Terminal Services
Windows Server Web Server Management Linux Administration
DHCP/DNS File & Print Servers VPN Management

We also support all of the equipment in our online shop http://www.information-providers.ie/shop/index.html

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